Delivery Information

When can I expect my order?

Once your order has been handed over to the carrier for delivery, you will receive an order note generated by system. 
We will contact you by email or phone within 1-2 working days for further confirmation.  

We will deliver the product within 7 business days, provide reference number of courier or postage instead of an exact time of delivery.  

Locations outside major city areas need 1-2 business days more for delivery. Outside major city areas include but are not limited to: Hei Ling Chau, Cheung Chau,Discovery Bay, Lamma Island, Lantau, Ma Wan, Peng Chau, Po Toi Island.

If  your order multiple products, you may receive separate courier. Products sell on www.inkix.hk will not ship outside Hong Kong.


I will not be home on the scheduled delivery date.

As our carriers require a signature on delivery, the carrier will leave message to you. Please immediate contact the courier service provider for delivery arrangement. 


Delivery Time

We cannot confirm you firmly about the delivery date and time, as we are not part of courier service. Instead, we will provide courier number for your tracking reference.